Claims

The moment of truth. We’re never found wanting

Whilst no-one wants to think about having to make a claim, let’s cut to the chase. It’s why your clients have insurance and it is the point at which you really need someone on your side to help them. We react quickly, because we understand the importance of peace of mind, and we work tirelessly to get your clients up and running again. 

After all, farming these days is risky business. With a diverse range of potential claims situations. From high tech crop production, to the use of bio-fuels. And from investment in infrastructure and retail, to sending driverless vehicles onto their land, risk is everywhere. 

So, when it comes to the crunch, we’re never left with our hands tied.

Crawford

Crawford® Agriculture, the UK’s leading agricultural and rural claims offering from Crawford & Company®, guarantees local, personable, dedicated professionals who specialise in the increasing risks and diversification of the modern rural economy.

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Boasting the largest dedicated network of specialist agricultural adjusters in the country, our highly experienced team provide comprehensive and expert claims services to our clients on all agricultural and associated rural industries.

We are able to tailor a unique claims proposition for each individual client that:

  • Responds quickly so we can help policyholders keep their businesses running

  • Promotes the importance of farmers and the rural community

  • We respond proactively to customer needs and have developed handling arrangements to resolve the specialist and technical nature of claims in the shortest possible time

Skills and Resources

Our specialist adjusters are based within their local rural communities. Many members of our team come from agricultural backgrounds, as well as having insurance qualifications.

The rural economy is fantastically diverse and Crawford Agriculture can respond or pre-empt this dynamic with access to cross-class skills such as liability, fraud, subsidence, major loss, high net worth, environmental, renewable energy, contractors, chartered surveyors and solicitors.

Our ability to respond quickly to claims is supported by:

  • Agricultural team licences for claims expertise in specialist areas such as crops, poultry, livestock, farm buildings and forestry

  • Validation tools including an intranet database with technical information, policy wordings, philosophies and clauses

Claims Team

Meet our dedicated in-house claims team. The advantage of working with us to resolve your clients claims is that we are highly experienced in handling agricultural losses, with extensive sector knowledge. We take a bespoke and pragmatic attitude to claims handling, providing a streamlined and efficient service that gets your client back on their feet as quickly as possible. From cradle to grave we are there for your client, helping them in ways others can’t thanks to our long term strategic partnerships with expert suppliers and agricultural specialists.

Helen Ford

Development Underwriter

Languages:

Eng

Caroline Mullineaux

Claims Manager

Languages:

Eng

Andrew Notman

Senior Claims Handler

Languages:

Eng

HOW TO MAKE A CLAIM

iFarm Business Motor

Claim Notification Company:

Covea Insurance

Telephone: 

0330 024 2230

Email:

newclaims2@coveainsurance.co.uk (new claims)

Email:

phfleet@coveainsurance.co.uk (general enquiries)

Address:

Norman Place, Reading RG1 8DA

iFarm Combined

Our dedicated in-house claims team are experts in agricultural risks and will resolve your client's claim in a timely manner, allowing them to get back on their feet as soon as possible.

Email:

claims@ifarmunderwriting.co.uk

Telephone:

0203 978 2870

iFarm Focus

Our dedicated in-house claims team are experts in agricultural risks and will resolve your client's claim in a timely manner, allowing them to get back on their feet as soon as possible.

Email:

claims@ifarmunderwriting.co.uk

Telephone:

0203 978 2870

iFarm Keycare

To make a claim please call the Keycare team on the below number.

Emergency helpline:

0345 303 0550

iFarm Livestock

Claims notification company:

Convex Insurance UK Limited

Telephone:

07879520982

Email:

claims@convexin.com

Address:

Convex Insurance UK Limited, 52 Lime Street, Lonodn, EC3M 7AG

The claims helpline is available 24 hours a day, 7 days a week.

iFarm Motor

Our dedicated in-house claims team are experts in agricultural risks and will resolve your client's claim in a timely manner, allowing them to get back on their feet as soon as possible.

Email:

claims@ifarmunderwriting.co.uk

Telephone:

0203 978 2870

iFarm Property Owners

Our dedicated in-house claims team are experts in agricultural risks and will resolve your client's claim in a timely manner, allowing them to get back on their feet as soon as possible.

Email:

claims@ifarmunderwriting.co.uk

Telephone:

0203 978 2870